Payment Policy

Last Updated: December 14, 2025

At Scarlett Spark, we aim to provide a secure, convenient, and transparent payment experience for all customers. This Payment Policy explains the accepted payment methods, currency, and important payment-related information for orders placed on our website.

Accepted Payment Methods

We currently accept the following secure payment options:

  • PayPal
  • Venmo

All payments are processed through trusted third-party payment providers to ensure the safety and confidentiality of your personal and financial information. Scarlett Spark does not store or have direct access to your full payment details.

Currency

  • All prices and transactions are processed in GBP (British Pounds)
  • If you complete your payment using an account or card in another currency, your payment provider may apply currency conversion rates or additional fees
  • Any such conversion fees are determined solely by your bank or payment service provider and are outside our control

Payment Authorization

By completing a purchase, you authorise Scarlett Spark and our payment providers to charge the full order amount, including applicable taxes (if any), to your selected payment method. Orders will only be processed once payment has been successfully authorised and confirmed.

Payment Issues & Declined Transactions

If your payment is declined or fails to process:

  • Please verify your payment details with your provider
  • Ensure sufficient funds are available
  • Contact PayPal or Venmo support for further assistance if needed

Scarlett Spark is not responsible for delays or order cancellations caused by failed or rejected payment authorisations.

Payment Security

We take payment security seriously. All transactions are encrypted and handled through secure payment gateways that comply with industry security standards. This helps protect your information from unauthorised access, misuse, or disclosure.

Need Help?

If you have questions regarding payments, billing, or checkout issues, our support team is here to assist.

Store Name: Scarlett Spark

Email: info@scarlettspark.com

Business Address: Empress Business Centre, 380 Chester Road, Manchester, M16 9EA, United Kingdom

Operating Hours: Monday to Friday, 09:00 AM - 18:00 PM (GMT)

Contact Form: Contact Page

We strive to respond to all queries within 48 business hours.