Payment Policy

Accepted Payment Methods

Scarlett Spark currently accepts PayPal as a secure and convenient payment option for all purchases. All customers are required to complete payment through this method at checkout. By confirming your order, you authorize Scarlett Spark to process the payment through PayPal in accordance with their terms of service.

Currency for Transactions

All transactions on our website are processed in GBP (British Pounds Sterling). If your payment is made in another currency, your bank or payment provider may apply exchange rates or additional transaction fees that are beyond our control.

Secure Payment

We take payment security seriously. All transactions on our website are protected with SSL encryption, ensuring that your payment and personal details remain secure and confidential at all times. Scarlett Spark does not store full payment details, and sensitive information is processed only by trusted third-party payment providers.

Shipping Policy Overview

Orders are processed within our standard handling window of 1 to 3 business days and shipped with an estimated delivery time of 4 to 10 business days, depending on your location. Deliveries take place from Monday to Friday and exclude weekends and UK public holidays. For more information, please review our full Shipping Policy.

Return & Refund Policy Overview

We accept returns and exchanges within 30 days of delivery, provided that items are returned in new condition. Refunds are processed within 10 business days of receiving and inspecting the returned item. For complete details, please refer to our full Return & Refund Policy.

Privacy Policy Overview

Your privacy is extremely important to us. Scarlett Spark collects only the information necessary to fulfill your orders and provide customer service. We do not sell or share your personal data with third parties without your consent. For more details on how your information is used and protected, please see our full Privacy Policy.

Google Merchant Center Compliance

Scarlett Spark is committed to full Google Merchant Center compliance. We ensure that all billing, checkout, and payment processes are transparent, accurate, and presented clearly to our customers. Our policies are designed to meet Google’s requirements while maintaining fairness, security, and trust.

Need Help?

If you have any questions about these Billing Terms and Conditions, or require assistance with payment, shipping, or returns, our customer support team is here to help.

Store Name: Scarlett Spark

Email: info@scarlettspark.com

Business Address: Empress Business Centre, 380 Chester Road, Manchester, M16 9EA, United Kingdom

Operating Hours: Monday to Friday, 09:00 AM – 18:00 PM (GMT+1)

We strive to respond to all queries within 48 business hours.